Home: Business: Customer Service: News and Media


See Also:

The WOW! Awards - Stories of UK customer service award winners.

International Journal of Call Centre Management - Quarterly subscription-based and peer-reviewed journal on all practical aspects of setting up and managing a call centre.

Outsourcing CRM - Case studies and best practices focused on customer relationship management.

Customer Service Group - Resource for customer service, call center and helpdesk professionals.

CRM Daily - CRM news and information.
News and Media

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